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Service Innovation in the Nordic Countries - Key Factors for Policy Design (ServINNo)

  • Publisert 30.09.2008
  • Sist oppdatert 12.02.2013
There has been a growing recognition in recent years of the importance of innovation and growth in service sectors. Despite this acknowledgement, our understanding of innovation and, importantly, the design of innovation policy measures, are still primarily based on the analysis of manufacturing firms. There is thus a need for more knowledge about the particularity of innovation activities in services.

This project will explore innovation processes in Nordic service firms and their policy implications, with the aim of increasing understanding of service innovation and identifying relevant policy measures to public authorities and service firms. In order to study the patterns of innovation in each service sector, the main drivers of innovation, and the diversity within each sector, the project will develop and apply a typology of service activities and innovation. This analysis and typology can then be used as policy tools to evaluate current policy measures in Nordic countries.


See the full project description.


Service Innovation in the Nordic Countries: Key Factors for Policy Design. Final Report
Drafted by Carter Bloch. With contributions from Elva Aðalsteinsdóttir, Per-Olof Brehmer, Jesper L. Christensen, Ina Drejer, Katja Hydle, Morten Berg Jensen, Jari Kuusisto, Ragnhild Kvålshaugen and Anker Lund Vinding


Additional reports and information about the project can be found on on the project webpage